Barclays PLC Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement California

I had $4000.00 of fraud on my account, - -. I have called my creditor 4 times, and they told me that they would have it removed at the conclusion of every customer service call, yet it still shows on the account, and at this point the same charges are actually showing up again, after they were removed, twice.

Barclays PLC customer in California
Dec 07, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with non-monetary relief

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How Barclays PLC handles Identity theft / Fraud / Embezzlement complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCIdentity theft / Fraud / Embezzlement62.5%23.2%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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