First National Bank of Omaha Credit Card Complaint

Cash advance fee

First National Bank of Omaha Credit card department,

Cash advance fee Georgia

I used my First Bankcard credit card to purchase $50.00 commissary voucher to a prison inmate. My credit card has charged my account $15.00 as a cash advance transaction. I requested to the customer representative -, then to the supervisor - that the $15.00 fee be waived because I did not consider the transaction to be a " cash advance ''. My request for the fee " one-time '' to be waived was denied.

First National Bank of Omaha customer in Georgia
Dec 07, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Consumer disputes how First National Bank of Omaha handled their complaint

Created with Highcharts 4.2.3First National Bank of OmahaCash advance feeSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCash advance feeSource: Consumer Financial Protection Bureau

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