JPMorgan Chase & Co. Credit Card Complaint

Unsolicited issuance of credit card

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card Virginia

Several months ago I was making a - reservation and enrollment in - program. Attached with the - program was a promotional offer for a Chase Credit card that would have provided bonus miles as part of the - program. I did not purchase the airline ticket and canceled the reservation. I believed that the - program was not completed and also assumed the credit card application was voided because of that. I never received the Chase card but am being billed for initiation of an account. I advised the card company over - month ago of this situation. Now, they are billing me $100.00 for the card initiation as well as late charges. How do I get these charges canceled for the product ( credit card ) I never received, for services I 've never been provided, and having purchased nothing against the card?

JPMorgan Chase & Co. customer in Virginia
Dec 07, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20164/20167/20169/201611/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Unsolicited issuance of credit card72.7%27.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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