Amex Credit Card Complaint

Amex Credit card department,

Delinquent account District of Columbia

I am filing a consumer complaint against American Express. I have - cards with them : platinum charge card and a blue preferred credit card. I have had a previous CFPB bank fraud case. The case number is -. I have notified Amex about this and how it has affected my finances. Since -, I was able to make electronic repayments in - ; however, American Express removed this option for the blue preferred credit card. I still paid off my platinum card. Well, Amex cancelled - cards this -. I deemed that grossly unfair when the company removed its electronic repayment option for the blue preferred credit card. I had always paid electronically because then the money would be applied to my account faster. American Express can not remove my ability to establish a repayment plan but then penalize me and my credit history in the process. Furthermore, having been an American Express card member since 2012, I had a stellar payment history until this summer. There was no rhyme or reason why American Express would cancel me then harass me three times a day ( from - even on - to - ). Its phone number that it harassed me from is ( - ) -.