Amex Credit Card Complaint

Other fee

Amex Credit card department,

Other fee Nevada

All Previous fees had been paid. The only pending amount on the account was for " membership '' fee of $95.00. Against better my judgment I paid the fee and cancelled the card on -/-/2016. I spoke with a supervisor at -. The remaining fees are the $36.00 late fees for untimely payment of the membership fee. The card was not used during this time. I requested they wave the late fees as I have paid the membership, but to no avail. I have not and will not use their services. I no longer have the card I shredded it. The account is a AM- Green Card ending - In addition my - rewards point were forfeited.

Amex customer in Nevada
Dec 06, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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