Capital One Credit Card Complaint

Capital One Credit card department,

Billing disputes Texas

I received a bill for an annual charge for a card that I have not used in over a year. I did not see the bill until I received a bill the following month for a late fee and interest for the original $18.00 membership fee. The new total was $33.00. I called and closed my account, but they insisted that I still owned them the $18.00 annual membership fee. Every year up until now they have waived the fee, until now. This is not fair or customer friendly.