MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer trouble with how payments are handled

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled West Virginia

I had filed a dispute with all - credit bureaus on -/-/2016 on Mohela for incorrectly reporting late payments when my account was in deferment. I discovered on - - the late payments had been removed and investigation had been closed, then on - - my credit report reflected the late payments had been re-inserted into my credit file. Mohela and/or all - credit bureaus have 5 days to notify me of re-inserting a previously deleted item. I did not receive any such notification. Please delete these items immediately.

MOHELA customer in West Virginia
Dec 05, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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