Citibank Mortgage Complaint

Citibank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

I applied for a Loan Modification with my mortgage servicer Citimortgage -/-/2016. I have complied with all requests for updated documents and have sent them all in a timely manner. To date -/-/2016 Citimortgage has not made a decision on my modification although I qualify under all of the guidelines : my loan is owned by - etc. Citimortgage has also started foreclosure litigation against me even though I am in consideration for the loan modification. I can not afford a lawyer at this time and the HAMP program is set to expire on -/-/-. Please help. I do n't know what to do. I have been employed at a new - job for over a year now which pays me enough to be current on a modified loan. Thank You.