Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement Arizona

Since - was canceled - - - by -, GA -. - - - company ; for most - -, continues to charge my American Express Credit Account with American Express ( AME- ) permission. American Express has ignored & declined my requests to stop - - deduction from my account. $ - Monthly Deductions starting - - -, were increased to $10.00 Monthly deductions starting on - - - ( without authorization ). AME- Account was charged $29.00 for - Transfer Fee denied by the -, AZ location, anct of FRAUD by - -. As of - - to - - - has charged my AME- account $270.00 with American Express Permission, ignoring & denying my request to stop - - Deductions from AME- account. - - Payment is coming. AME- no longer allows Customer to file complaints on the AME- website ( due numerous complaints being filed against AME- )

Amex customer in Arizona
Dec 04, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexIdentity theft / Fraud / Embezzlement1.2%58.6%18.4%13.8%1.8%6.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.9%57.7%17.4%13.6%2.6%6.8%0.7%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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