Amex Credit card department,
American Express declined my new application due to prior card cancellation of over 16 years ago. I went thru a personal bankruptcy in 2000 in which my Gold AmEx card was included. I was never late on the card prior to that event for 18 years. American Express will not look at current financial situation in order to approve a new account. I believe they are violating the Federal Equal Credit Opportunity Act by using the cancelled account excuse from 16 years ago.
Amex customer in Texas
Nov 30, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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