Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Billing disputes Pennsylvania

My credit card payment of $250.00 via - from - to -/Barclay Bank on -/-/2016 was " lost '' during transition from - to Barclay after the account was bought by Barclay. Over the past - ( yes, - ) MONTHS I have called Barclay, -, and - no less than - times, verified the - - times to Barclay via - - see attached ), spoken to - managers at Barclay who each assured me it would be fixed, conducted - conference calls between -, Barclay, and myself, and spent countless hours on the phone and on hold with Barclay with no correction thus far. Over this time period, I have been charged late fees and additional interest fees several times. This error has also negatively impacted by credit scores. - has done everything asked of them to verify this payment. Barclay bank has wasted countless hours of my time, overcharged me late fees and interest, negatively impacted by credit scores, and has yet to credit me the thrice verified payment. Barclay bank 's customer service department is unprofessional, unethical, and generally worthless at the managerial level. I am currently a - - - submitting this form and now trying to correct this issue from -.