Round Point Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

Current mortgage company has increased my mortgage payment for an escrow amount I did not authorize, request, nor have any knowledge of before hand. My mortgage loan closed without an escrow account. I paid my insurance policy in full at closing. Any communication between my then insurance agent and mortgage company was not communicated to me. Current mortgage company acknowledges this account is not escrowed from inception date. The was and active and paid policy in forced at time of closing.

Round Point Mortgage customer in Texas
Nov 30, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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