Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Kansas

I opened a Sam 's club credit card when a clerk told that me I would " Receive $45.00 off Instantly '' if I made a $100.00 purchase the day I opened the account. There were signs all over the store adversiting this offer. When i received my statement the $45.00 was not deducted. I called - and was told that I was given wrong information. The credit would not appear for 2 or 3 months. I said I wanted to pay the balance, but I would deduct the $45.00 dollars. I was told I would be charged interest.

Synchrony Financial customer in Kansas
Nov 29, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialBilling disputesSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputesSource: Consumer Financial Protection Bureau

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