Amex Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Amex Prepaid card department,

General purpose card Unauthorized transactions/trans. issues North Carolina

- transactions from - on - duplicated on -. Showing twice each, once as pending as a hold, and once as cleared. This is causing my account to be in the negative. Widespread issue according to the - page. Customer service phone lines are down for the second day.

Amex customer in North Carolina
Nov 26, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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