Amex Credit Card Complaint

Other fee

Amex Credit card department,

Other fee California

American Express has charged me an annual fee for a -. I had notified the company that I do not want the card if there is going to be an annual fee. American Express charged after assuring me of no Annual fee and without any notice. I did not notice the charges right away because my account is on Auto Pay and American Express never notified me in writing.

Amex customer in California
Nov 22, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

Company profile

Similar Complaints

How Amex handles Other fee complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20113/20124/20125/20126/20128/201210/201211/201212/20121/20133/20134/20135/20136/20137/20138/20139/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/20151/20163/20164/20165/201611/201612/20161/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexOther fee59.4%32.1%2.8%2.8%2.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Have a similar issue with Amex?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Tell us your story

Similar Amex Other fee complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us