JPMorgan Chase & Co. Credit Card Complaint

Advertising and marketing

JPMorgan Chase & Co. Credit card department,

Advertising and marketing South Carolina

CHASE SLATE sends an advertisement to cardholders claiming they can view their - score by going on line. In order to get the score the cardholder must sign-up for an online account and give their Social Security number. No SS number, no signing up. Maybe CHASE should consider sending the score along with their bill, like - does, instead of forcing customers to make it easier for identity theft.

JPMorgan Chase & Co. customer in South Carolina
Nov 22, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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How JPMorgan Chase & Co. handles Advertising and marketing complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Advertising and marketing86.6%4.5%9.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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