JPMorgan Chase & Co. Credit Card Complaint

Unsolicited issuance of credit card

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card California

Chase sent me an amazon.com credit card that I did not request. When I called to inquire, they asked if I had aver had a Chase account. I said that Chase bought my bank a long time ago, but that I had closed the account. They implied that the card may have been sent to me as a former customer. I asked that they close the account and they said that they would. When I checked my credit report a month later, it showed an inquiry from Chase ( dated before I received the card ) regarding a loan or credit application. ( The type of inquiry that could affect my credit. ) The card did not show up on my credit report one or two months after receipt. I am concerned that the inquiry could affect my credit rating and annoyed that I had to use two of my three annual free credit reports to be sure that Chase closed my account as promised. It also is annoying that I had to spend so much time on this issue.

JPMorgan Chase & Co. customer in California
Nov 21, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20164/20167/20169/201611/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Unsolicited issuance of credit card72.7%27.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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