BlueChip Financial Debt Collection Complaint

Payday loan Disclosure verification of debt not disclosed as an attempt to collect

BlueChip Financial Debt collection department,

Payday loan Disclosure verification of debt Not disclosed as an attempt to collect Washington

My place of employment received a call from a - - from - -, -, telling my secretary that I was going to be served legal papers at work that day unless I called them back. I called, and - - - never disclosed that it was a call from a debt collector at any point during the conversation. He proceeded to inform me that I had allegedly taken out a loan from Spot loan ( which is not licensed to loan in WA, where I live ) for $400.00, which is now somehow $1100.00. I told him I was not aware of this and demanded verification of the debt. He then told me I was just trying to stall and that I would be served papers that day at work and sued and my wages garnished if I did n't pay immediately, because " it 's really easy to get wage garnishment in Washington ''. A few days later, I got a " settlement offer '' letter in the mail. This letter claims that I authorized a payment to be taken from my bank account ( I never authorized anything, nor did I give them my baking information ) and the letter claims that if payment is n't made they 'll revoke their " offer ''. They did not send verification of the debt, nor did they provide their professional license number to collect in Washington State as I requested. They are using illegal collection tactics : Calling me at work after they 've been told not to, disclosing information to my employer, threatening to show up at my work to serve me immediately, threatening to garnish my wages without notice and calling me repeatedly to harass, intimidate and threaten me, and sending a letter saying they are taking money from my account which I never authorized. They continue to call after a cease and desist letter was sent to them, and after I requested a verification of the debt - by law, they can not contact me again until they have done so.

BlueChip Financial customer in Washington
Nov 19, 2016

* Source: CFPB Complaint Database

BlueChip Financial response to complaint:
Closed with explanation

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