Empowerment Ventures, LLC Prepaid Card Complaint

ID prepaid card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

ID prepaid card Managing, opening, or closing account Virginia

I received a RUSHCARD in the mail this week. I did not apply for the card. I 've tried contacting the folks at Rushcard - and they insist they ca n't close the account unless I provide my date of birth, social security number and Email address. I refuse to give them this information. I will only release my full name and the card number. How do I get them to close my account without providing privacy act information?

Empowerment Ventures, LLC customer in Virginia
Nov 18, 2016

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20151/20162/20163/20165/201611/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCManaging, opening, or closing account3.7%0.7%95.6%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.6%53.7%16.6%8.9%20.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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