Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Credit reporting company's investigation no notice of investigation status/result

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Credit reporting company's investigation No notice of investigation status/result New York

On -/-/16, I disputed an entry on my ChexSystems report with Chexsystems. The entry was placed by -, California in the amount of $250.00 and reported for " Suspected Fraud Activity ''. I did not recognize this, and in my dispute to Chexsystems, I requested documentation from - to substantiate both ( a ) the amount and ( b ) the suspected fraud activity. I then received a letter from ChexSystems dated -/-/16, that states that they have verified the information, but - informed that account was opened online so requested docs were unable to be obtained. This is a completely unacceptable response. How was Chexsystems able to verify information when there is apparently no documentation to substantiate the information?

Fidelity National Information Services, Inc. (FNIS) customer in New York
Nov 18, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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