Freedom Mortgage Mortgage Complaint

VA mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

VA mortgage Application, originator, mortgage broker Kansas

On or about -/-/2016 I was contacted by my mortgage company - Mortgage about refinancing my VA loan. I was told by the agent that I would not have a payment in -/-/- and would have my next payment on -/-/- But I was also told not to skip -/-/- thus leading me to believe that I would still have a 30 day grace in skipping a payment. Now the company is saying I should not have been told that by the agent or the closing agent. I was assured this was the case and now that the loan is closed it was all a lie

Freedom Mortgage customer in Kansas
Nov 16, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Company profile

Similar Complaints

How Freedom Mortgage handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3Freedom MortgageComplaint HistoryComplaints8/201210/20122/20133/20135/20138/20139/201311/20132/20143/20146/20148/20143/20154/20155/20156/20157/20158/201511/201512/20151/20163/20164/20165/20166/20167/20169/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Freedom MortgageApplication, originator, mortgage broker1.4%94.5%2.7%1.4%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Have a similar issue with Freedom Mortgage?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Tell us your story

Similar Freedom Mortgage Application, originator, mortgage broker complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us