Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
Sallie Mae Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled District of Columbia
My payment was applied incorrectly. I applied $1300.00 to # - and $400.00 to # -. I then received confirmation emails supporting this. Somehow, the entire $1700.00 was applied to # -.
Sallie Mae customer in District of Columbia
Nov 16, 2016
* Source: CFPB Complaint Database
Sallie Mae response to complaint:
Closed with explanation
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