Federal student loan servicing Can't repay my loan can't decrease my monthly payments
Nelnet Student loan department,
Federal student loan servicing Can't repay my loan Can't decrease my monthly payments Georgia
I started receiving statements from the Department of Education about my student loans. Later I received a notice for another company, that call themselves Nelnet ; stating that I have students loans with them. I had pulled my credit report and they both were on it. The Department of Education show as transferred accounts. Nelnet shows balances that I owe them. Nelnet show as I missed payments. I always call to get a forbearance because I do n't have a job to repay the loans. So, what I 'm asking of you is to help me get the missing payments off my credit files and place them as current. Also get the Department of Education off my files. I was not aware of a transfer until I seen my credit reports. I ca n't afford to pay the loan back. I do n't have a job but I 'm looking.
Nelnet customer in Georgia
Nov 15, 2016
* Source: CFPB Complaint Database
Nelnet response to complaint:
Closed with explanation
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