NetSpend Corporation, a TSYS Company Credit Card Complaint

Other

NetSpend Corporation, a TSYS Company Credit card department,

Nevada

i called to report my card was fraudulently used. Later to find out it was a vendor from online and we worked it out. however. the card had been cancelled and i waited for a replacement. the replacement card arrived. it could n't be activated. the card issuer demanded license and ssn card copies. THIS IS ILLEGAL. the id i can see. the ssn card is illegal to ask for. I did n't use that card to open the account. it should n't be required now that they have my money. I have been kept from viewing my credit card histories online. charged when i want to find my balance. my rights are being stepped on. I demand action against - and ask that they be shut down permanently for unbusiness like conduct.

NetSpend Corporation, a TSYS Company customer in Nevada
Nov 15, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints11/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyOther100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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