Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan New Jersey

Navient is calling my work number. My employer does not want them to call my work number.

Navient Solutions, Inc. customer in New Jersey
Nov 15, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/20161/2017010203040506070Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Dealing with my lender or servicer91.4%3.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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