TD Bank US Holding Company Credit Card Complaint

TD Bank US Holding Company Credit card department,

Delinquent account North Carolina

I sent a payoff for this card in the mail in addition to my other banks auto draft to pay. I sent the payoff the end of -. I received no calls or letters showing that a payoff payment had not been received. When I checked my credit last week I saw it had been lowered by - points due to late payments. I called and they were unhelpful and unwilling to provide any consideration for my situation despite me explaining I mailed the payoff and never got contact from them that they did n't receive payment. As soon as I heard I called and payed the payoff right away. I am suppose to close on a house in 2 months and I 'm this error could cost me my home and my - deposit. I was suppose to get a call back from a manager but never did. This was concerning TD bank credit card.