Cascade Capital, LLC Debt Collection Complaint

Payday loan Cont'd attempts collect debt not owed debt was paid

Cascade Capital, LLC Debt collection department,

Payday loan Cont'd attempts collect debt not owed Debt was paid Louisiana

Loan was paid in - -. In -, 4 years after I moved from VA ( moved in - -/-/--6 months after debt paid ), I was suddenly contacted by - - - representative stating my debt was not paid and that I now owe them $1100.00. I explained that the debt was paid and due to so many years passing by I had shredded documents that were not required for me to keep since account was paid off. In fact if I did owe the loan - - - had the right to cash the check in their possession, which they did not have because I had received it back when the account was paid. That was something I requested they provide and they were not able to provide anything. Despite my letter to them and the conversation on the phone I was continuously harassed and nothing sent to me. Then in - I was contacted via collection letter by - - - attempting once again to collect on this paid off debt. That now is an additional two years, totaling 6 years after I paid the debt that - - - is attempting to collect on a debt


so I do n't understand why so many years have gone by with no contact and suddenly they want to collect on debt that was paid in full. Somehow their records have been a mess or perhaps since it is a cash basis company their representative may have stolen the money. Again, a check is issued with understanding if payment not made on due date the check will be processed, never has been and never will be because I did get it when I paid the account off. Unfortunately, I attempt to destroy records that I do n't find I need to keep. Sadly I should have kept these but did n't, who what have known this would happen to me.

Cascade Capital, LLC customer in Louisiana
Nov 12, 2016

* Source: CFPB Complaint Database

Cascade Capital, LLC response to complaint:
Closed with explanation

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