Select Portfolio Servicing, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Our real estate company filed a counter offer on a HAFA short sale on -/-/2016. They called back to confirm the counter offer was received, here is the timeline of calls to SPS : -/-/- sent update offer $310000.00 -/-/- New offer in review. sale date postponed -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- SPS states counter offer LOST NOT IN REVIEW! The real estate company confirmed SPS had the - short sale counter offer on -/-/2016 which helped postpone a sale date. And then - weeks later SPS lost my - short sale. My major concern is because SPS has refused to stop the sale date of -/-/2016. So for the past - weeks while I ca n't sleep at night because I have a sale date hanging over my head, SPS has been doing nothing to help me avoid a foreclosure or receive a HAFA short sale. I am furious! This is complete fraud, and/or dysfunction! And I am the one who may pay for the SPS incompetence.

Select Portfolio Servicing, Inc customer in California
Nov 11, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/20170255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncLoan modification,collection,foreclosure0.5%96.3%0.1%2.1%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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