Trans-Fast Remittance LLC Money Transfers Complaint

International money transfer Money was not available when promised

Trans-Fast Remittance LLC Money transfers department,

International money transfer Money was not available when promised Washington

I did a international transfer on -/-/2016 of - to - ( - ) using 3-5 days of remit service and they showed on their website credit date of -/-/2016. I received a confirmation email from their system as well as one of their agents emailed again confirming the date. I did n't receive the money on -/-/2016 and when contacted them by calling, they simply denied saying -/-/- is a holiday and the amount will be credited on -/-/2016. I will incur monetary losses due to this delay. When initiating the transfer their system was n't able to verify the holiday and also an agent personally confirmed the date. They provided a range of 3 to 5 days and they are conveniently taking consumers for a ride. I see several remittance related complaints for this company and feel it 's moral responsibility to report against to protect consumer rights, they should be suspended from business for not following ethical business practices. -/

Trans-Fast Remittance LLC customer in Washington
Nov 12, 2016

* Source: CFPB Complaint Database

Trans-Fast Remittance LLC response to complaint:
Untimely response

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