Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

Freedom Mortage is refusing Automatic termination of PMI at 78 % LTV as required by Homeowners Protection Act ( HPA ) of - ( Automatic Termination as required by USC Title 12, Section 4902 ( b ), and definition of : Termination Date as defined by USC Title 12, Section 4901, ( 18 ) ). Freedom Mortgage is incorrectly applying an investor guidelines as outlined in Consumer Financial Protection Bulletin -, dated - -, -, Section -, on Automatic Termination, and specifically Page - Section B applying to " Investor Guidelines ''. I am submitting a formal complaint and wish Freedom Mortgage to comply with Federal HPA Law.

Freedom Mortgage customer in Maryland
Nov 09, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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