TD Bank US Holding Company Credit Card Complaint

Billing disputes

TD Bank US Holding Company Credit card department,

Billing disputes Texas

I have a credit card account with Nordstrom Department Store. I made a payment in full on -/-/16 directly online from my checking account. The amount has been transferred to Nordstrom and my account reflects as of the -/-/16 to been paid and withdrawn fro my bank. Nordstrom reflects this when I view it online, but does not give me credit for it. I have called and spoke with the manager, - - in California and was told that the account was place on hold until -/-/16 due '' making sure the payment clears and due to my credit history on my credit bureau " ( of which I have never been late on any payment to anyone ever ). He quoted the terms and agreement, then admitted the payment had been received by ACH on -/-/16. I find the timeline to apply, reflect a - balance and restore my credit line is unnecessarily to long and is hindering my ability as a consumer.

TD Bank US Holding Company customer in Texas
Nov 09, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20168/20169/201611/201612/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyBilling disputes52.9%35.3%11.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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