R & B Corporation of Virginia Debt Collection Complaint

R & B Corporation of Virginia Debt collection department,

Medical False statements or representation Attempted to collect wrong amount New Jersey

Our son was taken to - - - - - - on - -, 2012 as an ER visit. We had insurance through - - at the time and the hospital failed to submit the claim to our insurance company, and has been asking us to pay out of pocket for the services even though the services were covered under our insurance. - says they submitted a claim for $1200.00 to the insurance company, and when I asked - to explain to me why it was denied, they could n't provide a reason other than simply saying that it " was n't paid '' ; I believe it " was n't paid '' because it was never sent out not to mention that - has no record of this claim amount for - 2012 for our son. My husband I followed up numerous times with the hospital asking them to resubmit the appropriate paperwork to the insurance and they never sent the claim to the insurance, even though they reassured us they had. We tried everything possible to get the - parties connected and appropriate documents sent over, but we are the middle men. I spoke with - at - today, and she confirmed that the only claim they received for our son for services in - 2012 was a claim totaling $670.00, of which we were responsible for $250.00 ( $220.00 deductible amt + $30.00 co-pay ). - does not show any claim for $1200.00 ; therefore it was never sent/received.