Prizm Financial Company, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Prizm Financial Company, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Missouri

On - the - I contacted my auto finance company about a car payment I had just made online, so that they would be able to enable my vehicle. I spoke with a lady who looked up the payment and saw that the payment had been made and transferred me to - -. When he got on the phone he stated I was 41 days past due and owed - plus dollars, yet I reassured him that I just made a payment of - and would be making another payment - - for the remainder of the balance. He began yelling stating that the check that was written had probably bounced and that I needed to clean my car out and surrender it. I asked him could he speak in a professional tone, he said he did n't need to. He than stated he was tired of me and that he was just going to take my car. I then put my brother on the phone and authorized permission for him to speak with my brother. He then got loud with my brother and began using profanity, when he asked for a supervisor he said he would n't give us


You promised a payment on the -, and you failed to do so or even call ... ... ... ... ... ... .... your account will be past due over - on the - ... ... ... ... ... ... ... ... ... ... .... if you fail to pay ... ... ... PLEASE BE ADVISED IF THIS HAPPENS, I WILL NOT HESITATE TO REPOSSESS YOUR CAR ... ... ... ... ... I WILL ASK YOU - - TO GIVE IT TO ME THEN I WILL TAKE IT, IF YOU DONT - - - - If you want to keep this car, I suggest you call me ... ... your contract does not allow for partial payments, unless they are approved by this office ... ... ... ... ... ..You car is on a nationwide recovery list with a - disposition request attached, meaning it will be seized on site ... ... ... ... ... ... ... I am willing to work with you, but my patience on accounts that are - plus days past due is very limited ... ... ... ... ... ... ... ... ... you have a choice to make, I hope you make the right - wd YOU ARE - PAST DUE ... ... ... ... ... ... ... .. I HAVE ASKED YOU A NUMBER OF TIMES TO SURRENDER THE CAR ... ... YOU ACT LIKE YOU DO N'T UNDERSTAND ... ... ... ... ... ... .. IF YOU ARE CONFUSED ... ... .PLEASE CALL - - - AND I WILL TRY TO HELP YOU - - Prizm Financial - ext - Prizm Financial Co. LLC is a debt collector. Any information obtained will be used for that purpose. This is to inform you that if I do not hear you by - on Monday the - of -, your car will be - until such time that I do ... ... ... ... ... ... ... ... consider yourself warned - - Prizm Financial - ext - Prizm Financial Co. LLC is a debt collector. Any information obtained will be used for that purpose.

Prizm Financial Company, LLC customer in Missouri
Nov 09, 2016

* Source: CFPB Complaint Database

Prizm Financial Company, LLC response to complaint:
Closed with explanation

Consumer disputes how Prizm Financial Company, LLC handled their complaint

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