Amex Credit Card Complaint

Rewards

Amex Credit card department,

Rewards Oregon

In -/-/2016, I applied for and received an American Express Business Credit card for My business, -, EIN # -. The offer came with a 50,000 Membership Reward point bonus if I spend $5000.00 in 90 days, which I did. Today, -/-/2016 I called American Express to find out what had happen to my points. I was told that I was n't eligible for the bonus, since I had the same type of credit card for my other business, - EIN # -. The offer says " Welcome bonus offer not available to applicants who have or have had this product. '' This is a business card, and I have - business 's of which, - is the applicant, since I use each card for a different business, and each card is registered in the appropriate name with American Express. I am due the 50,000 Membership Reward points.

Amex customer in Oregon
Nov 07, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
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