Discover Credit Card Complaint

Credit card protection / Debt protection

Discover Credit card department,

Credit card protection / Debt protection Montana

I was looking through my most recent DiscoverCard statement and noticed a $70.00 charge for Payment Protection. After - it the first few results were " Is P.P. a scam ''. I read this was optional and tracked it back to my very first statement in -. I had never signed up for it. After adding up what I have paid thus far it totals $3800.00. I have been charged over $700.00 in just -/-/- alone!! That is almost $4000.00 I have paid for something I never asked for nor opted into. Mind you this does n't include all of the interest also accrued do to these charges. It currently sits as 46 % of my current statement total. I called DiscoverCard to ask what they could do for me and the representative said the best they could do for me was give me back the last six months of charges. I asked him distinctly and clearly three separate times " So what your saying is I have been charged almost $4000.00 for something I never signed up for and the only thing you can do for me is refund the last 6 months? '' which his reply was yes all three times. I hung up and decided to come here to use the protections within to help solve this very expensive issue that so many other people have experienced and have been taken advantage of. Its such a problem that the FDIC & CFPB have jointly forced Discover to pay restitution to effected parties.

Discover customer in Montana
Nov 07, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20147/20148/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20165/20166/20167/20168/20169/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit card protection / Debt protection47.5%36.3%7.5%4.4%2.5%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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