I.Q. Data International, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

I.Q. Data International, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine North Carolina

I rented an apartment at the - apartments at - - - . - and moved out of the premises in - of -. I was told that I would have to pay the relenting fees of early termination of lease of $700.00. I contacted the apartment because I had received a bill for approximately $2400.00 from a collection agency called IQ Data International Inc. On numerous attempts. I tried to get the issue resolved with the correct amount being owed. I spoke with the apartment staff that made an adjustment and indicated that they did see an error in the amount that I owed and would adjust it. The adjustment was made to $1400.00 I tried on numerous attempts to advise the collection agency of the correct amount and they told me they needed a copy of the corrected ledger. I submitted a copy of the corrected ledger, then they said the copy had to come from the apartment complex directly. The apartment indicated they sent a copy over as well. I made an initial payment of $430.00 toward the balance and had made arrangements to pay the balance of $1000.00 on -/-/-. I got laid off work and

asked that since you are the manager, how come you could n't assist me. He said because I just cant. He also denied having the corrected amount that I owe and kept indicating that I was paying on a settlement. I tried to explain to them that this was n't a settlement because the amount of aaproximately $2400.00 that they have is incorrect in the first place so there is no settlement. I have been placed on hold for long periods, been refused to get proper assistance to get the issue resolved and am very frustrated and concerned with how I have been treated and how they refuse to adjust the correct amount owed. Please help.

I.Q. Data International, Inc. customer in North Carolina
Nov 04, 2016

* Source: CFPB Complaint Database

I.Q. Data International, Inc. response to complaint:
Closed with explanation

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Contact I.Q. Data International, Inc.

(888) 248-2509
[email protected]
1010 SE Everett Mall Way Ste 100 
Everett WA 98208

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