Quality Loan Service Corporation Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Quality Loan Service Corporation Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

For three years I have been submitting documents to the servicer of my loan - - - which they consistently seem to lose documents until the application and my hard work at information gathering is no longer valid under modification programs. I have submitted four full packages to this company. They continually tell me that there is a representative assigned to my case and that person is never available. Further, the person who I do end up speaking to gives me information contrary to the last person I spoke to. In addition, as the company is working on a modification with me, they are having a third party contacting me and threatening me with a foreclosure sale date. ( DUAL TRACKING ). I have also sent two certified Qualified Information Request to determine the Forensics of my loan. - responds with a letter stating I 'll receive the information and then I never do. Also, the Trustee simply sent me a notice of Default without ever mentioning exploring options to avoid foreclosure. In fact other than sending me 7 copies of the Default notice and possible sale date, Quality Loan Servicing has not sent me any correspondence despite the fact that - is still working on a modification. Also, the " trustee '' has not demonstrated that it is the holder of the beneficial interest under the deed of trust, the original or substituted trustee, or the designated agent of the holder of the beneficial interest, as specified. The documents also fraudulently state that they to contacted me on -/-/2013 to meet requirements of California Civil Code - - THIS DID NOT HAPPEN and the fraudulent date was a year before I started working with - on a modification. In addition, I believe that - and Quality Loan Servicing are acting with purpose in this process in attempt to defraud the Federal Government.

Quality Loan Service Corporation customer in California
Nov 02, 2016

* Source: CFPB Complaint Database

Quality Loan Service Corporation response to complaint:
Closed with explanation

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