JPMorgan Chase & Co. Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

JPMorgan Chase & Co. Money transfers department,

Domestic (US) money transfer Other transaction issues Arizona

We have attempted to wire money to a escrow account for two days without success. The first transfer attempt failed because the account number was improperly submitted, the second attempt we were told was a failure to initiate the transfer after the account numbers were corrected. We have traveled more than - - miles in an effort to correct the problem, plus have made several phone calls without the problem being corrected, just promises that were that were not kept.

JPMorgan Chase & Co. customer in Arizona
Nov 01, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints3/20164/20167/20168/20169/201611/20162/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Other transaction issues70.0%30.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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