Federal student loan servicing Dealing with my lender or servicer trouble with how payments are handled
Nelnet Student loan department,
Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled Oregon
Many years ago, I consolidated my loan with a particular lender because of the incentives that I can earn. I 've earned them, but now my new servicer is telling me they do n't have to honor it. How is this even legal? The incentives were indeed the selling and determining factor. I honored my obligations to repay my loan and earn incentives ; and the lender can escape honoring its incentives by selling the loan or switching servicers.
Nelnet customer in Oregon
Nov 01, 2016
* Source: CFPB Complaint Database
Nelnet response to complaint:
Closed with explanation
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