Cottonwood Financial Ltd. Payday Loan Complaint

Payday loan Can't stop charges to bank account can't stop charges to bank account

Cottonwood Financial Ltd. Payday loan department,

Payday loan Can't stop charges to bank account Can't stop charges to bank account Texas

I submit a stop payment request on this payday loan from my bank, -. I paid the fee of $30.00 but Cash Store was still able to withdraw my account putting it in negative. I tried to have them to stop payment via a phone conversation which they refused. My bank also will not stop payment because they have no control over automatic checks.

Cottonwood Financial Ltd. customer in Texas
Oct 25, 2016

* Source: CFPB Complaint Database

Cottonwood Financial Ltd. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Cottonwood Financial Ltd.Complaint HistoryComplaints8/201410/201411/20147/201512/201510/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cottonwood Financial Ltd.Can't stop charges to bank account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't stop charges to bank account2.9%81.0%8.1%4.6%0.3%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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