MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer received bad information about my loan

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Received bad information about my loan Oklahoma

I have - student loan from loan servicer Mohela. The loan was disbursed in - disbursements. In - 2016, Mohela reported to the - credit bureaus that I was 60 days late on - loans when in reality there was only - loan. This is causing a negative impact on my credit score. Not to mention that the forebearance paperwork that was submitted in - 2016 was back dated to include - 2016 payment. I am a hard-working single mother, and a veteran of the - who is striving to provide for my - young sons. I can not afford the financial impact that Mohela 's erroneous negative reporting is having on my everyday life. I can not afford adequate transportation or housing without outrageous interest rates because it looks like I have - student loan delinquencies in - 2016, instead of -. Please help me rectify this situation.

MOHELA customer in Oklahoma
Oct 26, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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