FC HoldCo LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

FC HoldCo LLC Consumer Loan department,

Vehicle loan Managing the loan or lease California

Applied for a vehicle loan online with no credit back in -. I was approved for a - - - for -. Ive always had problems with this company. For the first three months I had an allotment set up with them and they claimed that they did not receive my allotted payments because they did not have the right allotment number after I sent them the allotment multiple times. In - -, I deployed and set up an auto payment where monthly payments would be made every months. On -/-/- my car was repossessed for missing 3 monthly payments. I called and tried to receive information on my auto payment plan but the representative told me she could only tell me how much I needed to pay to get my car back.

FC HoldCo LLC customer in California
Oct 22, 2016

* Source: CFPB Complaint Database

FC HoldCo LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FC HoldCo LLCComplaint HistoryComplaints7/20148/201411/201412/20142/20153/20157/201511/201512/20151/20162/20163/20165/20168/20169/201610/201611/20161/20172/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FC HoldCo LLCManaging the loan or lease3.4%86.2%10.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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