Remitly, Inc. Money Transfers Complaint

International money transfer Money was not available when promised

Remitly, Inc. Money transfers department,

International money transfer Money was not available when promised Kansas

Initiated money transfer of $10000.00 from US to - through Remitly ( Transfer No : - ) on - - 2016. Remitly has promised that the money should be available in - account by - -, 2016 - PDT ( - -, 2016 - IST ). The said time has passed. Remitly is saying delay due to some system issue. I had my plans & commitment in -. Now Remitly is saying that the money will be available by Tuesday - - which will be too late. I want CFPB to intervene & compensate me for the delay. Remitly has offered $5.00 reward for the delay which doesnt make any sense considering the transfer amount. Remitly will generate more income by keeping this amount.

Remitly, Inc. customer in Kansas
Oct 20, 2016

* Source: CFPB Complaint Database

Remitly, Inc. response to complaint:
Closed with explanation

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