BB&T Financial Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I deposited Cash in the amount of $960.00. The following day I deposited a check in the amount of $550.00. When the ATM machine read the amount it said $650.00. There was not an option to change the amount. I know that the bank teller will retrieve the check and enter the right amount upon receipt. On Monday - - my brother deposited - cash into my account. Now the check is on hold and I a being charged a overdraft fee for several transactions.. I spoke a - - at the BBT Address : - - - - -, -, GA - Phone : ( - ) - She was extremely rude and told me that since I made the mistake at the ATM, which I did n't that was the reason I was receiving a overdraft fee. The overdraft fee is now -. I can not get anyone to help me resolve this issue. I spoke with 5 people at the bank and everyday I am being charged a new overdraft fee. I spoke with - - at the - - Branch, - - at the - - Branch and - -. I also spoke to a -


overdraft fees. The date for these transactions were - -, 2016. BBT is constantly charging me overdraft fees. This is ridiculous and costing me a lot of money. I was also charged an overdraft fee on - -. I was told by the Customer Service rep that there was a n my paycheck from my job check that I have been receiving weekly. The total amount of charages was $200.00. I had - in the account. I want to know why I was charged $100.00 in overdraft fees. This bank is ripping me off and I need help please. I am on - from a - where my -. I am in - to rise. I need to know if BBT is going to be responsible for any additional medical treatment I may need from the - of all this.

BB&T Financial customer in Georgia
Oct 19, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems caused by my funds being low86.5%9.5%1.0%3.0%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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