Synchrony Financial Credit Card Complaint

Transaction issue

Synchrony Financial Credit card department,

Transaction issue North Carolina

My identity from my bank account had been jeopardized causing issues of payments. I do believe somehow information was used for some else purchasing unauthorized transactions

Synchrony Financial customer in North Carolina
Oct 14, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Company profile

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How Synchrony Financial handles Transaction issue complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialTransaction issue51.1%36.2%12.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.7%58.9%26.8%5.4%3.8%3.9%0.4%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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