Barclays PLC Credit Card Complaint

Other fee

Barclays PLC Credit card department,

Other fee New Jersey

i have a juniper credit card. I have been falling hardship times since - and I notified this company at that time. They kept tacking on fees one after another. They have a program for hardship times and will not let me have it. I have Been unemployed from end - till present. I just had a - as well. It has been tough. I did not say I would not pay but they keep tacking on fees and when I paid in - it was n't enough. They have harassed me so much and said that my monthly payment is not enough but they have tacked on so many fees I will only pay my monthly amount as I am on a budget and it is too much a month for me to handle. They kept tacking on fees even before -. I have notified them numerous times of my situation and they will not work with me. Now my minimum payment is almost - because of their fees.

Barclays PLC customer in New Jersey
Oct 08, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints5/20168/20169/201610/20162/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCOther fee57.1%42.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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