Amex Prepaid Card Complaint

Amex Prepaid card department,

General purpose card Unauthorized transactions/trans. issues New Jersey

I was getting ready to travel to the - for work and was told best thing to do was to get a prepaid card to travel with I then got an American Express serve card. Money was then deposited into account. I started receiving emails about transactions being made went online and ATM card was used a total of - dollars gone. I called immediately and reported this I was told I would not be responsible for the charges and would be issued a credit within -7 days of investigation within -3 days I received an email stating my dispute was declined I was in - with no funds and no help. I 'm not sure what type of investigation was done that fast. I then went online to look into reviews on this card and nothing but negative reviews. I will never use this card again and to be stuck in a foreign country with no help was the worst feeling