Direct Recovery Services, LLC Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Direct Recovery Services, LLC Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine Pennsylvania

Between -/-/2016 and -/-/2016 my wife and I had a series of communications from various people all claiming to be working for Direct Recovery Services. These included phone calls from several different area codes (including calls to our son and my father in law via their phone numbers), an email and letter with a Minnesota address. We asked via phone and email -/-/- for complete verification information on the debt so we could look into the matter. When this was not received by today (-/-/2016) I called the number on the letter and asked for the Senior Account Manager who signed it.

He gave me what I feel was a rushed pressure to settle with them or else pitch. When I explained we wanted complete verification info on the debt all he could give me was what he claimed to be the date and original bank account on our end for the original debt. My records and a call to the bank confirmed the account he gave me the number for was closed almost 2 years prior to the date he had in his records. When I called back with this info I had a shorter, more rushed conversation that ended with the rep hanging up on me.

Direct Recovery Services, LLC customer in Pennsylvania
Oct 03, 2016

* Source: CFPB Complaint Database

Direct Recovery Services, LLC response to complaint:

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more