Barclays PLC Credit Card Complaint

Convenience checks

Barclays PLC Credit card department,

Convenience checks New York

I wrote a convenience check which posted in my account on -/-/2016 and the credit card company posted the charge twice. I have contacted them 4 times and they admit that it is the same check and should be subtracted but nothing has been done. It is still charged to my account.

Barclays PLC customer in New York
Sep 30, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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How Barclays PLC handles Convenience checks complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints9/201612/20162/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCConvenience checks50.0%50.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageConvenience checks54.1%24.6%7.4%5.7%7.4%0.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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