PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Minnesota

On - -, 2016 I initiated a transfer of $270.00 from my bank account to my PayPal account. When I check to see if the funds are available, the details of the transaction states that the transferred money will be available in my PayPal balance on - -, 2016. It is now - -, 2016 and the funds are not available in my PayPal balance. The funds should have been available at - on the -. The transfer is an ACH transfer, the funds cleared my bank on - -, 2016. All PayPal says is that the transaction is an ACH transaction and can take 3 to 5 business days to show up in my account balance. That money has cleared my account and has been transferred to PayPal. PayPal is holding my money in their bank account and refusing to credit the funds to my account in a timely manner. By delaying the crediting of funds transferred from customers ' bank accounts to customers ' PayPal accounts, the company is using my money and getting interest on my money during the 3 to 5 business days that the money is floating in their bank account. Multiply this situation by the likely tens or even hundreds of - such transfers every day and the amount of money PayPal is skimming off such transfers is enormous.

PayPal Holdings, Inc. customer in Minnesota
Sep 28, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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